FAQs


  • What color does the button come in?
    • All buttons are white.  You can draw on it or use a top sticker to customize or brand the button.  We plan to offer custom sticker options shortly for bulk business orders, but feel free to ask us about it if you need branding because we can help find a solution. 
  • How long does it last?
    • We guarantee the button for up to 750 uses but most last well beyond that and we can tell how many times it has been used.  The battery is NOT removable, so don't try it because that will ruin your ability to get a replacement should it not last to 750 uses.  It is also NOT waterproof, so keep it dry people because we are not going to replace damaged goods. Sorry.  
  • What happens if my Wifi goes down?
    • Your awesome button and system will reconnect automatically, assuming you haven't changed any of your wifi information and your wifi is back up and running. 
  • How many buttons can I have setup?
    • Infinity, try it, I dare you. 
  • Do you offer custom sales and support?
    • We sure do.  Anyone who doesn't feel comfortable with the purchase without asking us questions first is encouraged to reach out so we can help.  Email us at service@dingdongdash.net or call 978-328-4466 and we will be happy to assist you.